Siemens PLM - Job Description

Position Title : 

Application Support Engineer

Dept :

Simcenter Customer Support

JOB DESCRIPTION

l  Interfaces with mid-level customers, engineers, and managers to develop or enhance complex computer-aided engineering design or manufacturing processes.

l  Uses computer-aided systems to assist and instruct lead customer engineers on large scale, complex design and tooling tasks involving multiple design environments.

l  Cogently communicates software problems to product development.

l  Assists other engineers in the design, development, and implementation of large scale, complex graphical application programs on multiple software products and hardware platforms.

l  Provides business and technical feedback to software and hardware vendors.

l  Provides technical guidance to lead customer engineers in the application of complex design techniques and system procedures related to computer-aided engineering software.

l  Responsible for in-depth technical papers and presentations to customer management.

l  Guides junior engineers. Works with minimal supervision on complex projects with wide latitude for independent judgment. Well skilled with broad proficiency.

Skills, Experience, Qualifications:

l  a Master’s degree in computer science, engineering, or equivalent. (Ph.D is a plus).

l  Demonstrates technical expertise in areas of specialization

l  Highly experience using 1D or CAE (Amesim experience is plus)

l  High knowledge of relevant operating systems

l  Hands on experience implementing, troubleshooting, and providing support

l  Ability to communicate complex technical concepts clearly and effectively

l  Written, verbal, and interpersonal communication skills

l  Problem solving and reasoning skills